Loading events...
Connect with senior leaders for a curated agenda, focused on tackling your current business critical challenges and driving industry forward. This summit helps organizations improve operational efficiency and scale their capabilities by using AI and digital transformation to streamline operations and enhance productivity across the board.
Monday, May 18, 2026 - Wednesday, May 20, 2026
Maryland, North America
The CX Innovation Summit is a key event for senior leaders looking to leverage AI and digital transformation to improve customer experiences and operational efficiency. Attendees will gain actionable insights, build meaningful partnerships, and connect with industry peers to tackle critical business challenges and drive transformative strategies.
Connect with senior leaders for a curated agenda, focused on tackling your current business critical challenges and driving industry forward. This summit helps organizations improve operational efficiency and scale their capabilities by using AI and digital transformation to streamline operations and enhance productivity across the board.
This event aligns with current industry trends:
CX Innovation Summit takes place on Monday, May 18, 2026 to Wednesday, May 20, 2026 in Maryland. All times are in America/New_York.
CX Innovation Summit focuses on AI in CX, Experience Orchestration, Trust-Driven Personalization, Human Role in Intelligent CX. Related topics include AI, Digital Transformation, Customer Experience, Automation.
CX Innovation Summit addresses key industry trends including AI-driven CX, Personalization, Customer Journey Orchestration. Attendees can expect sessions, panels, and networking focused on these emerging areas.
CX Innovation Summit is designed for Chief Customer Officers, Heads of Customer Experience, Senior VPs of Customer Service. Key reasons to attend include: Discover how to scale AI responsibly and improve CX ROI, potentially leading to a 15% revenue growth.; Learn to orchestrate customer experiences in real-time by breaking down data silos and redefining team ownership.; Gain insights into building trust-driven personalization strategies that balance predictive insights with data governance..
CX Innovation Summit takes place at MGM National Harbor in Maryland, North America.
CX Innovation Summit scores highest for learning value (8/10). Networking score: 7/10, Learning score: 8/10, Business deals score: 6/10.
WebMobi provides event registration, ticketing, mobile apps, check-in, and analytics — all with zero platform fees.
Get curated B2B events, AI-powered insights, and industry trends delivered to your inbox
Receive curated event recommendations based on your interests.
See how WebMobi helps you manage registration, check-in, and analytics.
Request a DemoOr start free trial →