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IBM dedicated its annual customer conference in Boston to the same two key themes as last year: hybrid cloud and AI. This time, there was more of a focus on productivity and tangible ROI, or at least the pursuit of it. And like every other major vendor, IBM promoted an aggressive agentic AI strategy built on top of its watsonx platform that elevates the operationalization of complex agentic workflows and underscores the importance of surfacing high-quality unstructured data as fuel for those wor
Friday, May 9, 2025
Boston
IBM dedicated its annual customer conference in Boston to the same two key themes as last year: hybrid cloud and AI. This time, there was more of a focus on productivity and tangible ROI, or at least the pursuit of it. And like every other major vendor, IBM promoted an aggressive agentic AI strategy built on top of its watsonx platform that elevates the operationalization of complex agentic workflows and underscores the importance of surfacing high-quality unstructured data as fuel for those wor
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