Reuters Events Customer Service & Experience EAST 2025 returns to New York City November 4-5, 2025. The event will be held at Brooklyn Bridge Marriott , drawing senior service and experience executives across industries. The two-day program will feature keynote addresses, panel discussions and case studies focused on customer-centric transformation, AI and automation integration, cross‑department collaboration, and metrics-driven service strategies.
Tuesday, November 4, 2025 - Wednesday, November 5, 2025
New York
Reuters Events Customer Service & Experience EAST 2025 returns to New York City November 4-5, 2025. The event will be held at Brooklyn Bridge Marriott , drawing senior service and experience executives across industries. The two-day program will feature keynote addresses, panel discussions and case studies focused on customer-centric transformation, AI and automation integration, cross‑department collaboration, and metrics-driven service strategies.
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